Election years are often characterized by a general decline in civility and a certain amount of polarization, both on the part of candidates and those who support them. As a society we’ve come to expect, and sometimes accept, this dynamic. But, more and more, it seems that the decline in civility has extended beyond the realm of politics into our everyday lives, including our business interactions. Who hasn’t been on the receiving end of less than polite emails or struggled through contentious meetings? We may have done some offending ourselves.